FAQs

FAQs

The most important way to prepare for a surgery or procedure is to understand what is awaiting you. This section provides information to help make your experience at our facility as successful and positive as possible. The staff is happy to answer your questions, so do not hesitate to ask.

General Questions

What is outpatient surgery?

Outpatient surgery, also known as ambulatory surgery or same-day surgery, is a procedure that does not require an overnight hospital stay.

What do I need to bring with me on the day of my surgery or procedure?

  • Insurance card and driver's license/Photo ID
  • Any applicable copay, deposit, or payment due at time of service
  • Any paperwork from your doctor (test results, medical history, etc.)
  • List of medications you’re taking, including supplements, herbal preparations and vitamins
  • Wear comfortable, loose-fitting clothing

Do not bring:

  • Watches, rings, jewelry
  • Large amounts of cash

When can I see my family after my surgery or procedure?

After your outpatient procedure, we'll take you to the recovery area where, once you're fully awake, one family member at a time will be able to join you.

Can I drive myself home after my surgery or procedure?

No. Because anesthesia is required for surgeries, we cannot let anyone drive themselves home following a procedure. We ask that you arrange for a family member or close friend to drive you to and from the facility on the day of your appointment.

What do the facility fees cover?

Our fees cover the use of the facility only. Facility fees do not include laboratory, pathology, surgeon, anesthesiologist or certified nurse anesthetist fees, nor does it include the cost of any implants used for your surgery. You will be billed separately for these fees.

Who administers anesthesia?

Anesthetics are administered by contracted anesthesia providers, which include anesthesiologists and Certified Registered Nurse Anesthetists (CRNA).

Will I get to speak with the person doing my anesthesia before my surgery?

Yes. Before surgery, you and your anesthesia provider will sit down to discuss your medical history and review the anesthesia plan; this is when you'll be able to voice all of your questions and concerns. Feel free to call our admissions nurse if you have concerns that should be addressed prior to the day of surgery.

Will I get a shot before surgery?

Yes. An intravenous (IV) line is started before your surgery so we can administer medication as needed; this may include medication to reduce anxiety, nausea or antibiotics prescribed by your surgeon.

Is my physician employed by this facility?

No. Your physician, along with the other medical service providers, including anesthesia, radiology or pathology specialists, who use this facility are independent contractors. Because these individuals are not employed by our facility, we are not responsible or liable for their acts or omissions.

Billing FAQs

Do I have to pay my co-pay now, or can I be billed later?

We are unable to bill for co-pays since they are due at the time of service based on contractual agreements with your insurance carrier.

Why do I have to pay a deductible here and my doctor's office as well?

You are not paying more than one deductible; you only have one deductible per year, that annual deductible is determined by your insurance plan. We are collecting for facility charges only; you will have a separate bill from the Physicians' office.

Will the there be a separate bill from Anesthesia?

Yes, we contract with Saint Luke's East Anesthesia Group. Their office will bill you separately.

Can I have someone call my prescription in ahead of time?

You will need to speak with your doctor in pre-op regarding your prescription.

What will I owe for the Physician's fee?

Please contact your Physician's office directly for billing information.

Do you know if my insurance covers this procedure?

The facility has a Financial Counselor that verifies your insurance benefits for Facility charges 5-7 days prior to your surgery date. The Facility will mail out a packet to you showing what outpatient surgery benefits were obtained by your insurance carrier. Precertification/Prior Authorization will need to be obtained by your Physicians office.

120 NE Saint Luke's Blvd.   |   Lee's Summit, MO 64086   |   816-347-5800  (fax) 816-347-5899   |   © 2017 Nueterra. All rights reserved
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