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Patient Resources

When you’re the one facing a procedure, we do everything in our power to make you feel as prepared and comfortable as possible.

As you browse this section, you’ll find information to help you understand precisely what’s ahead, and our hope is that the tools we provide will put you at ease. If you have additional questions, our staff has answers for you, so don’t hesitate to ask.

Patient Registration

We make registration fast and easy with One Medical Passport. This unique online service is a simple, secure way to provide our team at Saint Luke’s Surgicenter – Lee’s Summit with all of your vital statistics and medical history. Enter your information from the comfort of your own home, submit it for review by one of our nurses, then we’ll contact you to verify everything that’s been entered. From that point on, all of our staff can access your information as entered into One Medical Passport, ensuring accuracy across the board.

Completing your One Medical Passport is as easy as completing a quick questionnaire, and you’re free to start, save, stop and resume as needed. You’ll be advised about documents that should be printed and brought with you on the day of surgery, and you can print everything at home. Plus, your information is securely encrypted and can only be accessed by your designated healthcare providers.

Click the button below to get started!

Patient Preparation

Patient Preparation

Shortly before your scheduled procedure, a representative from Saint Luke’s Surgicenter – Lee’s Summit will call to confirm the details of your appointment. If we can’t reach you, please be sure to call us no later than the day before surgery. We’ll need to know about current and past medical conditions, current medications, and allergies. This is also the perfect opportunity to discuss any questions or special needs you may have.

  • Your physician will tell you when to stop eating and drinking before your procedure.

  • If you routinely take any medication, whether prescription or over-the-counter, ask your physician if it’s okay to take it the day of your procedure.

  • For female patients, let your doctor know if there’s any chance you could be pregnant.

  • As a precaution, you should leave valuables like watches, jewelry, and wallets at home.

  • Tell your physician if there’s any change in your health (cold, fever, sore throat, etc.).

  • Stay safe! Plan to have an adult drive you home afterward, as you will not be permitted to drive.

Day of Your Procedure
  • Make sure to arrive on time so we can help you with all necessary admission procedures.

  • You’ll need your insurance and a photo ID (e.g. driver’s license) for admissions. If you need to make special financial arrangements, simply give us a call prior to admission.

  • Be sure to bring a list of your current medications and any paperwork your doctor may have given you, such as test results or medical history.

  • Dress comfortably! We suggest loose-fitting pants and top.

  • When you arrive, we’ll provide a gown and slippers for you to change into, and will need you to remove all jewelry, contact lenses, dentures and any prosthesis.

After Surgery

In The Recovery Area

Immediately following your procedure, we’ll move you to a recovery area where we can monitor you until you’re discharged, usually within 1-3 hours after surgery. Once you’re awake, your family can join you. At this time, it’s normal to feel some discomfort at the surgery site, as well as some drowsiness or dizziness.

Recovery at Home

Before you’re discharged, your surgeon will provide specific instructions on how to care for yourself at home. For the first 24 hours following your procedure, you should avoid strenuous activity, alcoholic beverages, driving and having to make critical decisions. Within a day or two after your procedure, we’ll follow up to ask how recovery is going; if you’re having any difficulty at all, let us know or contact your physician.
 

We’ll ask you to complete a simple questionnaire about the care you received at Saint Luke’s Surgicenter – Lee’s Summit, as we strive to continuously provide the highest level of care.

Financial Information with Online Bill Pay

Paying Your Bill

We’ve kept registration, consultation and even surgery as simple and streamlined as they can be and we’re keeping our bill pay system simple, too.

Saint Luke’s Surgicenter – Lee’s Summit is pleased to offer convenient, secure online bill pay, which is designed to eliminate misunderstandings and questions while keeping the payment process clear and easy to follow. Not to mention, it’s nice to forego paper checks and postage and to have the convenience of 24/7 service.

Online bill pay utilizes a secure online portal that integrates with our system in real time, so your account and payment information are kept safe and your payments are processed quickly. Please know any payment made after normal business hours will not be posted until the next business day.

In addition to printing your receipt, we encourage you to verify with us by phone or email that that your payment has posted, particularly if your payment is made after normal business hours. Feel free to contact us directly with questions relating to your account or online payment: +1 (816) 347-5800.

Surgery Center Fees
Collections & Payment Policy
  • Co-pays and deductibles will be due on the day of your surgery.

  • For patients with no insurance coverage, or for those having cosmetic surgery, all fees will be due in advance.

  • We’re happy to accept cash, cashier’s checks, credit cards and personal checks with valid identification.

  • CareCredit is a patient payment plan with eligibility determined by the patient’s out-of-pocket expense. Plans extend up to 60 months and allow up to 18 months of interest-free payments. Apply at our facility, by visiting www.carecredit.com, or by calling (800) 365-2895 for an Automated Phone Application.

Insurance

Please work with our team before, during and after your surgery so that we can coordinate the process of filing and managing your insurance claims. Our team will take their time to walk you through every aspect of billing and payment, ensuring your understand your coverage and any co-pays, deductibles or differences you may owe.

We request that, on the day of your procedure, you bring your current insurance, Medicare or public assistance card, for both primary and secondary insurances.

See the following document of accepted insurance providers:

Saint Luke’s Surgicenter – Lee’s Summit fees cover the use of the surgery center, and do not include laboratory, pathology, surgeon, anesthesiologist or certified nurse anesthetist fees, nor does it include the cost of any implants used for your surgery. You will be billed separately for these fees.

Please let us know prior to your surgery if you need help making special financial arrangements; we’re happy to discuss alternative payment methods with you.

No Surprises Billing Act

No Surprises Act: Billing Disclosures

Effective January 1, 2022, the federal No Surprises Act protects patients from surprise bills for emergency services and for certain non-emergency services provided by out-of-network providers at in-network facilities. If these protections apply, patients are only liable for in-network cost-sharing amounts. Missouri law also provides some protections from surprise bills.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, or a deductible. You may also have other costs or have to pay the full bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network.

Out-of-network means a provider or facility hasn’t signed a contract with your health plan. Out-of-network providers may be allowed to bill you for the difference in your plan’s benefits and the full cost of a service. This is balance billing. A balance bill is likely more than your in-network costs for a service and may not apply to your annual out-of-pocket limit.

A surprise bill is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in- network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

  • Emergency services


If you get emergency services from an out-of-network provider or facility, the provider or facility may not bill you more than your plan’s in-network cost-sharing amount (such as copayments and coinsurance). They can’t balance bill you for these emergency services. This includes services you may get after you’re in stable condition unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Missouri also protects you from surprise bills for “unanticipated out-of-network care” – health care services you receive from an out-of-network provider at an in-network facility from the time you present with an emergency medical condition until the time you are discharged. When you receive unanticipated out-of-network care, you may not be billed for more than your in-network cost-sharing amount.

  • Certain services at an in-network hospital or ambulatory surgical center


When you get services from an in-network hospital or ambulatory surgical center, some providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed. If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.

You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

Missouri’s balance billing law only applies to unanticipated out-of-network care, as described above (health care services relating to an emergency medical condition, including post-stabilization care). Your protections for other services, including those discussed in this notice, are governed by federal law.

When balance billing isn’t allowed, you also have the following protections:
  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

  • Your health plan generally must:

    • Cover emergency services without requiring you to get approval for services in advance (prior authorization).

    • Cover emergency services by out-of-network providers.

    • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

    • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact:

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059

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